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FAQ

The Help Center

How long does each project take?

Depending on which product you selected, the time varies. We assure to get it done as soon as possible and if you are not satisfied with the final product, contact our 24/7 customer support to help you with your issue!

Is it built to last?

Of course! All our products are sure to last and serve their purpose. Our company strives to create life-long products that satisfy our customers.

The price may differ from the original cost of the product but ultimately yes, we do custom projects. We can tailor any product to your liking.

Do we do custom projects?

Return Policy

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First of all we would like to thank you for purchasing our products and hope that you are delighted with our product and that you're not facing any issues with our service. But if you feel that you're not satisfied with our products there is some good news, because we do have a return policy listed below:

  • You may cancel an order at any time prior to the shipment.

  • Your products are covered by a 5 year warranty. If there is an issue with your purchased item then please review our warranty policy or email us at bellemaison.ny@veinternational.org 

  • If you are not satisfied with your purchased product you may get business cash by returning the purchased item.  MUST be within the first 60 days and must show proof of purchase.    

  •  If you are not satisfied with your purchased product you may do an exchange for a different product but will not receive cash back. MUST be within the first 60 days and must show proof of purchase.    

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